NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT
YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION

If you have any questions about this notice, please contact Tom Moore
at (530) 926-6010

This notice describes the information privacy practices followed by our employees, staff, and other office personnel.

This notice applies to the information and records we have about your health, health status, and the health care and services you receive at this office.

We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose health information about you and describes your rights and our obligations regarding the use and disclosure of that information.

We must have your written, signed Consent to use and disclose health information for the following purposes:

• For Treatment We may use health information about you to provide you with medical treatment or services. We may disclose health information about you to doctors, nurses, technicians, office staff or other personnel who are involved in taking care of you and your health.

  For example: One our physical therapists may be treating you for back pain and may need to know if you have other health problems that could complicate your treatment. The physical therapist may use your medical history to decide what treatment is best for you. The physical therapist may also tell another physical therapist or physician about your condition so that physical therapist can help determine the most appropriate care for you.

  Different personnel in our office may share information about you and disclose information to people who do not work in our office in order to coordinate your care, such as phoning in prescriptions to your pharmacy, scheduling lab work, and ordering x-rays. Family members and other health care providers may be part of your medical care outside this office and may require information about you that we have.

• For Payment. We may use and disclose health information about you so that the treatment and services you received at this office may be billed to and payment may be collected from you, an insurance carrier, or a third party.

  For example, we may need to give your health plan information about a service you received here so your health plan will pay us or reimburse you for the service. We may also tell your health plan about a treatment you are going to receive to obtain prior approval, or to determine whether your plan will cover the treatment.

• For Health Care Operations. We may use and disclose health information about you in order to run the office and make sure that you and our other patients receive quality care.
  
  For example, we may use your health information to evaluate the performance of our staff in caring for you. We may also use health information about all or many of our patients to help us decide what additional services we should offer, how we can become more efficient or whether certain new treatments are effective.
  
• Appointment Reminders. We may contact you as a reminder that you have an appointment for treatment or medical care at our office.
• Treatment Alternatives. We may tell you about or recommend possible treatment options or alternatives that may be of interest to you.
• Health-Related Products and Services. We may tell you about health-related products or services that may be of interest to you.

  Please notify us if you do not wish to be contacted for appointment reminders, or if you do not wish to receive communications about treatment alternatives or health-related products and services. If you advise us in writing (at the address listed at the top of this Notice) that you do not wish to receive such communications, we will not use or disclose your information for these purposes.

  You may revoke your Consent at any time by giving us written notice. Your revocation will be effective when we receive it, but it will not apply to any uses and disclosures, which occurred before that time. If you do revoke your Consent, we will not be permitted to use or disclose your information or purposes of treatment, payment of health care operations, and we may therefore choose to discontinue providing you with health care treatment and services.
  

We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:

• To Avert a Serious Threat to Health or Safety. We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
• Required by Law. We will disclose health information about you when required to do so by federal, state, or local law.
• Research. We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
• Organ and Tissue Donation. If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate such donation and transplantation.
• Military, Veterans, National. Security and Intelligence. If you are or were a member of the armed forces, or part of the national security or intelligence communities, we may be required by military command or other government authorities to release health information about you. We may also release information about foreign military personnel to the appropriate foreign military authority.
• Workers’ Compensation. We may release health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.
• Public Health Risks. We may disclose health information about you for public health reasons in order to prevent or control disease, injury or disability; or report birth, deaths, suspected abuse or neglect, non-accidental physical injuries, reactions to medications or problems with products.
• Health Oversight Activities. We may disclose health information to a health oversight agency. investigations, inspections, or licensing purposes. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws.
• Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.
• Law Enforcement. We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.
• Coroners, Medical Examiners and Funeral Directors. We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.
• Information Not Personally Identifiable. We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.
• Family and Friends. We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances, based on our professional judgment that you would not object. For example, we may assume you agree to our disclosure of your personal health information to your spouse when you bring your spouse with you into the exam room during treatment or while treatment is discussed.

  In situations where you are not capable of giving consent (because you are not present or due to your incapacity or medical emergency), we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest. In that situation, we will disclose only health information relevant to the person’s involvement in your care. For example, we may inform the person who accompanied you to the emergency room that you suffered a heart attack and provide updates on your progress and prognosis. We may also use our professional judgment and experience to make reasonable inferences that it is in your best interest to allow another person to act on your behalf to pick up, for example, filled prescriptions, medical supplies, or x-rays.

We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific, written authorization. We must obtain your authorization separate from any consent we may have obtained from you. If you give us authorization to use or disclose health information about you, you may revoke that authorization in writing, at any time. If you revoke you’re authorization, but we cannot take back any uses or disclosures already made with your permission.

If we have HIV or substance abuse information about you, we cannot release that information without a special signed, written authorization (different that the authorization and consent mentioned above) from you. In order to disclose these types of records for purposes of treatment, payment or health care operations, we will have to have both your signed consent and a special written authorization that complies with the law governing HIV or substance abuse records.

You have the following rights regarding health information we maintain about you.

• Right to Inspect and Copy. You have the right to inspect and copy your health information, such as medical and billing records, that we use to make decisions about your care. You must submit a written request to Tom Moore in order to inspect and/or copy your health information. If you request a copy of the information, we may charge a fee for the costs of copying, mailing, or other associated supplies.

  We may deny your request to inspect and/or copy in certain limited circumstances. If you are denied access to your health information, you may ask that the denial be reviewed. If law requires such a review, we will select a licensed health care professional to review you request and our denial. The person conducting the review will not be the person who denied your request, and we will comply with the outcome of the review.

• Right to Amend. If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment as long as this office keeps the information.

  To request an amendment, complete and submit a MEDICAL RECORD AMENDMENT/CORRECTION FORM to Tom Moore.

  We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

  
  --- 1. We did not create, unless the person or entity that created the information is no longer available to make the amendment.
  --- 2. Is not part of the health information that we keep.
  --- 3. You would not be permitted to inspect and copy.
  --- 4. Is accurate and complete.
  
• Right to an Accounting of Disclosures.You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment and health care operations.

  To obtain this list, you must submit your request in writing to Tom Moore. It must state a time period, which may not be longer than six years and may not include dates before September 1, 2002.

• Right to Request Restrictions. You have the right to request a restriction or limitation on health information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for it, like a family member or friend.

  We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

  To request restrictions, you may complete and submit the REQUEST FOR RESTRICITION ON USE/DISCLOSURE OF MEDICAL INFORMATION to
  Tom Moore.

• Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

  To request confidential communications, you may complete and submit the REQUEST FOR RESTRICTION ON USE/DISCLOSURE OR MEDICAL INFORMATION AND/OR CONFIDENTIAL COMMUNICATION to Tom Moore. We will not ask you the reason for your request. We will accommodate all reasonable requested. Your request must specify how or where you wish to be contacted.

• Right to a Paper Copy of this Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. To obtain such a copy, contact the receptionist of Mt. Shasta Physical Therapy and Wellness Clinic who will furnish you with a copy.

We reserve the right to change this notice, and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a summary of the current notice in the office with its effective date in the top right hand corner. You are entitled to a copy of the notice currently in effect.

If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint with our office, contact:

Tom Moore
Business Manager
Mt. Shasta Physical Therapy and Wellness Clinic
633 Lassen Lane
Mount Shasta, CA 96067
(530) 926-6010
You will not be penalized for filing a complaint

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M.S.P.T.
633 Lassen Lane
Mt. Shasta, CA
96067
ph.530.926.6010